The State of ESG and Sustainability Reporting

ESG reporting often brings significant disruptions and isn't solely driven by legal mandates. It has evolved into a crucial tool for companies aiming to sustain a positive reputation with their customers, employees, and business partners. Today, various organizational and technical approaches compete for adoption within companies, leading to a wide range of experiences, challenges, and outcomes.

This BARC study delves into these developments in depth and compares customer experiences across different geographic regions, organizational structures, and technical implementations. By doing so, it enables the extraction of precise guidance and actionable recommendations for organizations.